Thinking about visiting the Atlantis resort on your vacation to the Bahamas? Think again. This outdated hotel is not worth the money. Here is an honest review of Atlantis, Bahamas.
Review of Atlantis Bahamas
Staying at the Atlantis Bahamas was a huge disappointment for our family. So I wanted to give an honest review of Atlantis so you can decide if it’s worth it for your family.
It’s not often that I have to write about a hotel that I DIDN’T like. When I plan a vacation, I am very thorough. I go through every review I can, I read Pinterest, YouTube… all to make sure I am spending my money wisely and making every vacation the best I can.
Because to be honest, I can only take (or afford) so many vacations a year. And I’m guessing it’s no different for you!
So that’s the main reason I wrote this review of Atlantis, so you can decide if it’s worth your time and money. Spoiler alert… it wasn’t for me.
See Related: What You Need To Know Before Flying With Kids
Is It Worth It To Stay At The Atlantis, Bahamas
I’ve been wanting to visit The Bahamas mostly due to the famous swimming pigs. And I’ve known about Atlantis for a really long time. To me, it always seemed like something that was out of my financial reach. Until this last spring, when I decided if I’m going to be in The Bahamas, I NEED to stay at the Atlantis. Right?!?!
Wrong! The Atlantis turned out to be one of the worst resorts I’ve stayed at in a really long time. Even the kids didn’t like it.
And when I write reviews, I always give honest ones and this review of Atlantis is no different.
What we all DID love was the Baha Mar… but more about that later.
The Atlantis Resort
Atlantis Bahamas opened in 1994 and it’s pretty obvious that it has not been updated since then. It actually looks like they haven’t done much upkeep at all, to be honest.
The main lobby is amazing. I will give it that. First walking in, it really took our breath away. The wide, open decor made us feel like we were in another world. I was truly impressed with the main entrance of the Atlantis.
However, the rooms are VERY basic. We opted for the middle of the pack, the Royal Towers. The price and luxury of the 5 towers rank like this (cheapest to most expensive):
- The Beach – very basic and furthest away
- The Coral – somewhat upgraded and near most of the food and shops
- The Royal – the iconic towers
- The Cove – upgraded suites
- The Reef – super luxury suits and penthouses
The Royal is the middle, and main, tower at Atlantis. It’s also the most iconic tower and so we decided to upgrade our room and pay extra to not only stay in the Royal Towers but to have an ocean view as well. You only live once, right?
The only nice thing about our room was the view. In hindsight, I wish we would have saved the money and stayed at the Coral Towers. The Royal was not worth the extra money.
The rooms were no different than a Motel 6. Outdated and small.
One really cool thing about Atlantis is that the bridge that connects the two main towers is actually a giant suite that rents for $25,000 per night. It’s called the ‘Michael Jackson’ suite due to him visiting there often. Our room was on the same level and we got a great view of this. Too bad it was empty… it’s usually rented by celebrities!
The tower itself was really nothing special. It didn’t have a lobby like most hotels do. So if you wanted a snack or even just a cup of coffee (or a strong drink) you had to walk to the other side of the resort. Expect at least a 10-minute walk for even the most basic necessity.
The (very small) lobby doesn’t even have an employee there. So hopefully you don’t have any questions or need any assistance.
We took a few minutes to walk around the casino, but if you are traveling with kids, there really isn’t anything to do here.
The Food at the Atlantis Resort
You’ve probably heard this several times already but the food at the Atlantis is VERY VERY expensive. Every thing in the Bahamas is expensive but the Atlantis takes it to a whole new level.
Now take that added expense and put it on some of the blandest food you’ve ever eaten. And that’s what you get at the Atlantis.
We were actually really excited to go to The Bahamas and indulge in a lot of seafood or local authentic cuisine, but we did not find that at the Atlantis. Instead, we ate mostly pizza, burgers, and sandwiches.
Do you know how disappointing it is to travel to the Caribbean in hopes for some good seafood and end up paying $100 for a pizza and some drinks? Yeah… it sucks.
If you want authentic Bahamian cuisine, you’ll need to go downtown Nassau and eat at some of the local places (you’ll save a ton of money by doing this as well).
If you have like a gazillion dollars to spend at the Atlantis, then go for a nice restaurant. But if you want to be able to afford another vacation in your lifetime, you’ll probably be stuck eating at some of the smaller restaurants.
Dining at Margaritaville just outside (walking distance) of Atlantis was the most affordable way to eat and had the biggest portions. But I could eat that in the States so, again… disappointing.
The buffet was decent. But again, you’ll find very basic American-type food there. If you do want to check it out, go for brunch. Dinner is almost the same food but twice the price. If you time it right, you can go mid-morning, fill up and then just have a light dinner.
The Service Sucks
I cannot stress this enough. You will not find a friendly face anywhere. It almost seems like everyone at the Atlantis really hates their job.
When talking to a local taxi driver, he pretty much confirmed this for us. The laws for working in The Bahamas are very strict and you cannot get a visa if you are a foreigner. And the hotels pay locals a really low rate to work and have a huge turnover. So it sounded like we were right… they all hate their jobs.
Even the service at restaurants is horrible. Expect to spend at least 2-3 hours at each dinner. Not because it takes that long to get a table. It takes that long to get your food.
Beware if you are traveling with young kids. Bring some snacks and maybe a tablet to keep them occupied. If we walked out of the restaurant in under 3 hours on any given night, it was considered a miracle.
Atlantis is Old and Needs Updating
I know we really wanted to stay at the Atlantis because it had a lot of hype to it. But honestly, that’s all there really is. It was probably a really nice resort 10 years ago. But it’s very clear it hasn’t been kept up very well.
The rock formations are all chipping and have paint missing.
The lazy rivers look a little too green for my liking!
And the aquarium tanks were all really cloudy. The sharks swimming around the Leap of Faith (the most popular water slide) were in a small aquarium with NOTHING inside. Like literally no coral, no plants, no rocks… nothing!
I actually found it very disturbing that so many sharks were in such a small space with nothing but glass around them. I think Atlantis needs to get rid of this attraction. They could easily fill the tank with tons of coral and colorful fish and the ride would be just as fun and exciting.
Lounge chairs where basic plastic. The food was like eating at a strip mall. And the pools were very basic. What I mean by that is… they looked like every other hotel pool. I’ve honestly seen MUCH better pools and decor at local resorts in my area.
The Atlantis needs to take a lesson from Baha Mar on what a resort pool should look like.
Atlantis is Confusing and Not Well Laid Out
Oh, and the layout of the waterpark is really confusing. Like, horribly confusing. Their printed maps don’t make any sense. They show you where each thing is located, but not what path to take to get there. We got lost and turned around several times.
And again, the staff wasn’t much help. Each time I asked how to get somewhere, they would just point and walk away, or not respond at all.
It started to become a game that when we actually found the correct waterslide we were looking for, we would jump up and down and high-five each other.
And don’t forget the dumb wristbands. In order to go on any waterslide, you need to get a wristband from a certain hut. And you need your resort card to get those. So it became like a 3-step process to get the wristbands to even go on the rides in the first place.
And each day is a new wristband. So each day, you have to find the hut to get a wristband before you can go on any rides (and of course the wristband huts are not near the waterslides).
Atlantis also has a private area you can pay a little extra for that comes with things like a storage locker and reserved chairs. We really considered this for a minute, but then I saw the ‘private’ area and it was basically the same as every other area and just had small storage boxes in between each chair.
Save yourself the hundred dollars this cost and just get yourself a beach chair lockbox. We used this and it worked perfectly.
What We Enjoyed About the Atlantis
The waterslides were a lot of fun… even though there were not too many of them. But the Leap of Faith was really thrilling. And we really enjoyed the not-so-lazy river.
The Dig was done really well and the kids enjoyed walking through this and seeing all the fish and relics from the lost city of Atlantis. There was even a small place where you could pet starfish and sea cucumbers.
But even the Dig only took us about 20 minutes to walk through. Not worth an entire stay at Atlantis.
One positive thing I will say about my review of Atlantis is that beaches are amazing. We went to several beaches, both public and resort, while in the Bahamas and the Cove beach was particularly the best. The sand was soft and white and really clean. The water was clear and not too deep. The kids actually preferred this beach over any pool at Atlantis.
Get my bathing suit here!
The great thing about the Cove beach is that it’s only open to Atlantis guests (cruise ship passengers were not allowed there) but no one checked so I’m not sure how they can say that.
We also really enjoyed the Marina Village. You will find lots of shops (too expensive to buy anything from!) but also a lot of food places. The pizza place, deli, Frankie Gone Bananas, and some more smaller places to eat are over here.
And each night they have a really cool parade. The kids really loved it. There was lots of dancing and singing and drums going on. But again, you can go to the Marina Village without being a guest at Atlantis.
Review of Atlantis: What I Wish We Would Have Done
If I could redo the trip and still felt the need to stay at the Atlantis, I would have booked a room at the Coral Towers instead. Not only are they more inexpensive than the Royal towers, but the coral pool was a hundred times better than any pool around Atlantis.
Here are some photos of 2 different pools around Atlantis….
And now here are some images of the Coral pool… such a difference!
I’mnot exactly sure why the nicest pool would be next to the cheapest parts of Atlantis… but a lot of things about Atlantis didn’t make sense!
Right by the Coral pool was also this great area to walk around. Probably the nicest on the entire property.
All the cheaper restaurants and movie theatre were in the Coral Towers as well. So we ended up going there every night anyway. The Royal towers only really has the casino, and we don’t gamble so we had a pretty long walk just to get to the Coral towers every night.
Even the ice cream parlor was in the coral towers!
Should You Stay At The Atlantis Resort in the Bahamas?
The Atlantis is an iconic resort and had always been on my bucket list. At the end of the day, I’m glad we had a chance to check it out. But I think it would have been fine to stay for just a day or two.
After the first day, the kids had gone on every waterslide and tested each pool and they were really bored. We ended up booking an excursion to the Blue Lagoon Island on our third day, just to have something else to do.
Or consider getting a day pass to check out the Atlantis waterpark, take a few iconic photos and be on your way. Trust me, you’re not missing anything if you don’t actually stay at the property.
And lesson learned… read the reviews online and always trust them. And hopefully you’ll listen to this review of Atlantis!
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If you enjoyed this review of Atlantis, then don’t forget to check out the following….
You Might Also Enjoy Reading:
- The Stunning Beauty of Baha Mar in Photos
- Full Review of the Grand Hyatt Baha Mar Bahamas
- Visiting the Blue Lagoon in the Bahamas
- How to Visit the Famous Swimming Pigs of Exuma
Was this Paradisd Island. I was there in the 70’s on the Sea Venture which docked by Paradise Hotel/Casino. We were there I believe for a day. I have been trying to locate someone, so very important to me. Do you have any facts onParadise Island I would appreciate if you can assist me with the information.
What information are you looking for?
For the most part, I agree with your review, but with a caveat. My wife and I have been there twice in the past 6 years. Two completely different experiences. The first was as a childless unmarried couple. We had a blast and recall this trip as one of the most fun we’ve taken together. We stayed at the Cove, which is actually the most luxury hotel on the property, btw. The service for Cove guests is phenomenal. Our most recent trip was with our 4 year old. We again, stayed at the Cove, but spent a lot of time in other parts of the resort more appropriate for his age. In doing so, we experienced a huge difference in service, friendliness, and competence from the staff. So we felt your pain, there. I would recommend anyone who might read this, who can afford to stay at the Cove to do so!
Have you considered renting a villa from an owner at Harborside Resort at Atlantis? You save a lot of money compared to booking on Atlantis website, and get a lot of space, with full kitchen so you don’t have to pay for expensive restaurant meals all the time, and full access to Atlantis.
I think this was an unfair characterization of the the staff to say you didn’t find a friendly face to anywhere. The Atlantis is an amazing place to stay and enjoy with your family especially for the kids. It’s not perfect, no place is and it may be a little pricey but going on a vacation to a gem like the Bahamas usually is. Furthermore it looks as if you enjoyed yourself in those photos. I’m not going to say you have an agenda in this scathing review to promote another hotel like bahamar but please be fair.
I can assure you my reviews are 100% accurate in my descriptions. I was not paid by either resort to promote anything. These are my experiences with my family. Furthermore, we spent several days at Atlantis, and from morning to night, we encountered many staff members. And unfortunately, they were just not very polite. I fully realize everyone has different experiences, but this review was based on my experience and I am always 100% honest with my readers! That’s been my goal from day one and I won’t ever change that.
We found the entire staff to be rude and disinterested. It seemed as though the nicer we tried to be, the more dismissive they were to us. The staff clearly hates their job and customers visiting them.
We’ve experienced the same thing each of the previous 3 trips to Atlantis.
Resort staff in Aruba, Puerto Rico, and Florida have been warm, friendly, and helpful.
Yes! I tried harder and harder to smile and be nicer but it seemed like they just did not care at all.
All I could do while reading your through review was OMG, she thinks like me.
This was the most thorough review and you have saved me and my Family over $7,000 from staying at Atlantis. We will be looking at other Carribbean islands like Bermuda and The Cayman Islands..
Thank you Thank you Thank you
Cayman Islands are AMAZING! You cant go wrong there. Aruba and Antigua are two that get the best reviews but I haven’t tested those out yet.
I am planning a trip there for my son 16th birthday with a family of 4. Thinking about saying at the coral. What is your advise for me
I highly recommend you check out my article on How to save money at the Atlantis for my best tips!
I stayed at the Comfort Suites across the street and had FULL access to Atlantis. It was a great deal to be able to see Atlantis, but also be outside and see other parts of Nassau. Walk up the street a block past Comfort, take a left at the first street, and watch the hundreds of turtles and birds from the lake deck. Free and fun!
It’s a shame you didn’t love the Atlantis! Maybe the cloudy weather effected your trip since your photos all looked a little dreary. We’ve been to the Atlantis 18 times and have loved every visit. We have stayed at all the towers over the years and The Reef is our favorite. Maybe you could have stayed in the Royal Tower located closer to their Main Lobby, nothing of which is basic at this property. This is an elaborate hotel at almost every turn. I’ve stayed at resorts in the Caymans and Aruba and none of them come the slightest bit close to the Atlantis and they cost a lot more. Other resorts on the beach usually only have one pool and could never compare to the large property at the Atlantis. Food is expensive at any island resort – at least there are many options at this resort if you do not want fine dining. I wouldn’t want others to think poorly of this resort – it is wonderful !
It was actually only cloudy one day and the rest was sunny but I’m glad you enjoyed it so much! I just remember the staff was not very pleasant and the place looked run down at every turn. You should check out Baha Mar… THAT’S what a pricey resort should look like!
Atlantis is my favorite place on earth to vacation. We have been all over. It is difficult that it is not all inclusive at a reasonable rate I totally agree. However I think you know it is unreasonably expensive when you plan to go… so plan for it by stopping on the way in at the grocery and do eat off site for dinner. The grounds/sealife are beyond amazing not to mention the Waterpark. I can not understand how anyone would ever get bored. Right now we are planning a return trip with an upgrade to the Reef. This is simply a strange review probably just a lack of research on a vacation trip or a lack of Caribbean experience.
I appreciate your comments! And to each their own I guess. Yes, it is expensive everywhere in Nassau, I spoke of this in my review of Baha Mar as well. Perhaps you should try some new places to stay when you travel and you will see how resorts are supposed to look. Atlantis just pales in comparison as far as cleanliness and staff service. I’m sorry if you think I have a lack of research or as you say “Caribbean experience” but I can assure you that’s not the case. I actually find that people who enjoy places like Atlantis don’t often travel elsewhere and know what other resorts have to offer. Try expanding your travels and you won’t regret it!
I have to join the dissent. We have gone to this resort every other year for 10 years. First and a married couple and now with our kids. We love it. It’s like home.
The water park can turn you around, but you get used to it once you know where things are.
The reason the best pool was at the cheapest tower is because that is where the renovations have started. There used to be a lazy river where the pool is now and it was replaced by the much cooler Canyon Ride. There will be updates in the future across the park.
As for the service, you find lemons everywhere but whenever we shared a smile, we got one in return.
We spend all of our time on the beach. Best beaches around.
Can’t wait to go again.
Agreed they have great beaches! We went in March of 2020 so maybe they made some updates since then. I hope so! They just dont compare to newer resorts like Baha Mar.
We had a fabulous time at Atlantis, so fyi to you and yous, we stayed in the timeshare so I did my research and we bought with us frozen cheese and meats like bacon and of course coffee because that is most expensive to buy there. Stopped at a grocery store for a few things like milk and bread and jar spaghetti before checking in. Then each morning we had a protien rich breakfast getting arm bands. Brought cheese and meats and crackers to snack on. Ate out only 1x a day. Usually over at the green parrot. Great seafood reasonable prices for the area. Took the shuttle to town and bought cheap awesome rum, to mix with coke ,in refillable cups that lasted days. The beach is awesome when the stupid cruise ship people make the lines too long. But the slides were so fun. We also took a great ferry to another island to see the dolphins.
I did learn that the comfort in which is way cheaper also includes daily armbands with the stay if you dont like the timeshare thing.
The slides were so awesome I want to go back before I am too old. If you love waterparks this is the place to go. All you need is swimsuits and sundress and snorkels and fins. All in our carrying on luggage and frozen cheezeslices and meat. Oh ya the most expensive thing there is sunscreen, we joked that if you sold sunscreen that you brought with you, on the beach for half of what they charge you could pay for your trip.
Haha, the sunscreen IS really expensive! We also got the plastic cups and refilled them during our stay. I actually offer that tip and lots more on How to Save Money At the Atlantis. Just click on the link to read that post too!
Is there a free shuttle into Nassau town? or do you need to stay in specific tower
There are no free shuttles but you can take the jitney (their local bus system) very easily and very inexpensively!
I’ve stayed there with kids and was fabulous. We stayed in an area where we had baby sharks in the pond outside our room. BTW. You sure look happy.
Thank you for all this info!!!! We are looking at Atlantis and this was exactly my worry. I also find it interesting so many people that LOVE this place and go so often are spending time reading reviews…LOL! I can’t imagine going anywhere over and over again when there is so much in our world to explore! We’re planning a June trip and want to go to Florida, the Keys, or Caribbean somewhere. Think I need to keep looking. Thanks for all the info!
Lol, you took the words right out of my mouth! And yes, some people love Atlantis, I didn’t. That’s my opinion. My goal is to always give honest reviews. Because that’s exactly what I would want to read! And I’m like you, I only go to a place once. I have way too many items on my bucket list to stay at the same place over and over again.
Thank you SO much for this review! We have been to Nassau years ago but stayed south. We visited on a cruise with kids a few years ago but did the blue lagoon excursion so never visited Atlantis. It’s been on my list for a while but my heart sank when I read the review! Yes, to each their own, but you seem to have the same thoughts as I would about several things! I was thinking that by staying at the Royal that I would be “closer” to everything, especially food, etc. With hungry, tired kids, I don’t want to walk long distances and wait hours! I have also stayed at enough resorts to want nice, friendly staff and nice rooms, pools. I had been looking at other resorts that you mentioned and think we will choose elsewhere and just visit Atlantis! Thank you so much for this review!
I justed returned from staying at the Royal in Atlantis and its not worth staying.
Atlantis is overrated and overpriced.
There’s no service through out the hotel.
Save your money and stay someplace else.
We love Atlantis, and not because we haven’t tried anywhere else in the Caribbean (we’ve stayed at least a week in Jamaica, Cayman, Puerto Rico, Virgin Islands, Aruba, along with multiple resorts in Florida and Mexico). It’s amazing that your kids would be bored after a couple of days at a beautiful beach with multiple pools, a variety of water slides, and numerous aquariums.7
There are only a handful (meaning 5) waterslides. How many times a day can you keep going down the same ones? And aquariums? You walk through once and you’re done 20 minutes later. Do you and your family spend countless hours staring at the aquariums? And yes, the beaches are nice. But it’s the Bahamas… the beaches are nice at every resort! 🙂
I’m sure the kids will be less bored at a resort with zero water slides, zero river rides, and zero aquariums …
People pay attention to what she is writing, its all true so travelers beware. I just returned from Atlantis and wish i knew all this beforehand. This was the worst trip for me and my family and the experience was even worse in person. Go elsewhere or just save your money Atlantis is not worth it
I’m so sorry to hear this 🙁
We are planning a trip this coming summer with our 6 year old daughter and 3 year old son. Our main reason for visiting the Atlantis is my daughter’s love of sharks and the sea. We plan on signing her up for the Sea Squirt program. I’ve been reading any blog I can find on this place because the price is so high. Currently, we were looking at the Coral and the Royal. The website claims that all rooms are newly renovated. My worry is that if you were just there a year ago that is not true. (and some even sooner than you). We were expecting to spending a heavy chunk of money on this trip but now I am second guessing it all. In your travel opinion, how many days is sufficient to stay? At first we were thinking a week but I’m worried thats too long but is four days enough to really experience it all? Since our kids are young enough we were going to purchase a dining plan (they will be free with a purchase of an adult). Also, advice on best ways to book? Thank you for your post and all advice afterward.
I think 3-4 days is plenty (have you checked out Baha Mar yet? It’s so much nicer!) And sadly, the best way to book si directly through the website. Atlantis does not like giving away discounts. I hunted long and hard for some and never found any.
Hello
Loved the review. I have a question about the wristband. Is this given at checkin? or each day at the park. We are reserving several rooms. Do they look at how many people in each room to get a wristband? I am afraid the kids will just give one room number, etc
thanks
Each person has their own wristband and you need a new one each day. The pain in the butt part is, you have to go find the special wristband stand in the waterpark to get one each morning. They do not make them easy to find. We also had no one at check-in tell us this and were in line for a waterslide and turned away on our first day.
I could not agree more! We are here now. The attitudes of people who work here are awful! The locals we have met on the outside of the resort are much nicer. Atlantis has been a bucket list item for me and I brought my kids and grandkids here for a 5 night stay. Ridiculously expensive. Actually everything in your review hits the nail on the head. I guess even if I’d read it before now I would have come just to check it off my list. But, I’ve traveled all over the world and this is definitely not worth the $10000+ expense. My grandchildren are very young and are having a great time thank goodness – but they would have anywhere!